BigTime Bewertungen und Produktdetails

I like the amazing capabilities of BigTime. Moroever, BigTime is reliable and simple to implement. The customer support and ease of integration of BigTime makes it a nice and easy to use tool.

I do not dislike BigTime at all. BigTime has been so impressive since day one.

BigTime solves our billing problems

Big Time offers a rapid live chat response making it an awesome customer support. Its UI is super-user friendly. I utilize BigTime on a regular basis to upload my timesheetand I have never faced any issue regarding freezing of the application or taking time in loading or reloading the page.

In my observation when I tried to delete "blank rows" it has altered the order of the submitted entries in that particular week resulting in a different Project description.

BigTime streamlines my project and I have a record of spending my time on each project.I have a track of tickets and projects that I have worked on in a glimpse. Ease for my mangaers to do the billing customers based on that.

It has allowed my project managers to manage thier projects from all aspects!

the import process was not very smooth could use improvement

project managment is now a breeze time and budget tracking is much faster being at our finger tips

Big thanks for the live chat button. Short wait time and quick answer for a small problem I've had. The dark mode option for viewing, works great for an overly bright office. Never would have found this without the live chat. Thanks Brittany Urrutia!!

Missing mailing label printing ability. Could use more editing ability for invoice style.

Great update on time tracking compared to our old software. Very fast time sheet entries. Customizing reports to our specific company needs.

I love how helpful the staff are when you are struggling. The knowledge base is a complete dictionary to the software.

I don't like the function of paying an invoice that if you forget to check the block the system automatically pays whatever invoice it wants.

BigTime allows my company to track everyone and every project under one umbrella with a step by step explanation if you run into problems.

It is easy for employees to use, as well at our Accountants.

The billing structure is questionable. We are billed for blocks of employees but some of our staff is seasonal so annual billing may not be appropriate.

Allow for an easy to use time tracking software for our employees so we can provide accurate invoices to clients.

user-friendly, quick reports, sync tool with QB integrations looking forward to the scheduling and ghant chart features so fare so good with tracking WIP and keeping track of billables etc.

invoice template settings - should have preview setting rather than going back and forth More options to select for settings and to include a feature to add email and site location on the invoice on top versus in notes on the bottom. gray scroll bar not easy to see submit button should be a pop up or on top easy to miss no bottom Need easier way to update change vendor invoice info when in invoicing (sometimes need tochange the amount and/or record actual hours)

faster invoicing, tracking AR and TS, WIP the ability to create various templates and add various activity codes, etc.

Andres R was very helpful to me today! The software is wonderful!

No issues to date! Everything is working as expected.

One system to track our time and expenses and then billing.

The main reason I am so pleased with BigTime is their Customer Service team members, especially the Customer Success Managers . They are so knowledgeable about the software they use and how to make it work for our company, they are easy to talk to, and they are super quick with troubleshooting, quick fixes and work-arounds. One thing I love about working with Colton Ksiazek and Tejaci Patel is that they feel like a friend I could reach out to about any issues I encounter. They are always happy to help making sure BigTime works and functions how I need for our company (we are very specific!). They go above and beyond, even learning code to ensure that everything is as detailed as we wanted it to be. My issues are always heard with open ears and a willingess to ensure I leave our meetings happy with the results. Very pleased : )

I currently don't see any downsides, and althought the company is quite young, I see this as only unexplored growth and potential. While some things are not yet available in BigTime (certain functions or options), BigTime encourages feedback to allow for continious changes and growth to meet the needs of their cients.

Our invoices were able to be created by the automated software BT provides, but when we wanted a different template and none of the options available to use created what we wanted, BT fixed it by allowing us to code our very own template.

BigTime offers flexibility in project set up and invoicing for our small professional services firm.

Project management features are still a bit too in the weeds for our use.

Turning billable hours into invoiced time