Celonis Bewertungen und Produktdetails

The software helps us to get a holistic overview of all processes from different levels. E.g. we can drill down from a high-level management perspective up to very detailed accounting views

Nothing in particiular. As Celonis is quite a comprehensive tool, it takes some time until you are thoroughly familiar.

Mainly in finance

Transformation Center, process visualization and dashboarding function

Lack of version control and check-in & check-out function

Cash discount analysis. Process standardization.

Great insights into our processes; excellent usability; fast and good customer support

Pricing sometimes not transparent enough.

- insights into complex processes - finding bottlenecks and problems in our processes - significant measurable business values has been realized in production, development, customer support, finance and quality - benefits are measurable and lasting

1. No system downtime 2. Celonis team's knowledge and expertise of product 3. Process Explorer and Action Engine for insights to enable process improvements

Business challenge to find a super user who has both technical and process skills to utilize Celonis tool.

DRO - (Days Receivable Outstanding) -Detection of changes in payment behavior, signaling customers that could be managing cash flow -Support and leverage for customer contract negotiations -Allows analysis of major drivers without sifting through invoice-level data

the analysis of key figures is helpful. Where there was previously a great deal of effort in calculating the key figures, it is evaluated in just a few steps with Celonis. In Celonis I can link my analysis results directly to an automation in order to improve my key figures.

weniger hilfreich an Celonis ist die Tatsache, dass meine Prozesswolke sehr schnell zu einem unübersichtlichen Knäuel wird. Wenn ich im Studio eine Automatisierung starte und sie nicht erfolgreich durchläuft, bekomme ich oft eine nicht aussagekräftige Fehlermeldung, woran es im Moment noch scheitert.

So far, I have analyzed the SAP processes well and identify which employees carry out which work steps frequently or less frequently.

The capabilities Celonis with EMS will provide in future big benefits for our company. The collaboration with Celonis CSM and the team is excellent

With many big datamodel the performance onPremis is suffering sometime

In different process areas we are currently active. OTD improvements, automation rate, electronic invoicing, touchless orders

user-friendly and intuitive for easy analysis making comparable easy programming language (PQL) ready to use analysis component easy data connection to most databases

sometimes hard to get insights into complex data models, could be easier to extract database tables to get a better overview

We use it to visualize business processes and identify potential savings and optimizations. It results in instant monetary benefits for the company.

The Action Engine is fantastic. The time between defining the requirements of a new needed signal and going live is shockingly short. Then, the immediate positive impact on the business of being able to proactively and accurately identify issues represented in data, using a user-friendly interface to investigate and act on the occurrence, and the ability to document the process and results are impressive.

When several signals/alerts are raised by Celonis on a particular data set, the alerts/signals are static text vs. hyperlinks which would enable quicker navigation. Not having the ability to save heavily filtered views for future reuse is a time drain when starting a new work session.

The proactive identification of potential issues so we can avoid negative impact in the business.

Speed to Insight. With Celonis EMS Store, data can be converted into sights in a matter of days. The speed at which this can be completed is incredible

Cost model. When you purchase a process you with 256GB of space. Once you exceed this you have to purchase another 256GB of space. A process is very expensive so maving to pay twice just for more GB is a raw deal

We are working on Order to Cash and are looking at the end of end model across all markets and shared service centres Key areas under review DSO On Time and In Full Right First Time Credit Management

Celonis allows you to easily identify, quantify and objectify the bottlenecks in any given process. Even for non advanced programmers, it is possible to get results fast. The Community and customer support are always available to answer questions and explore new ways to evolve and address any issues.

This is a difficult one. Probably one of Celonis greatest problems is how easily you can overcomplicate your analysis and loose focus, depending on your company's organization and hierarchy's. So, one simple advice would be, if you feel your analysis are getting to complicated, stop, go back to basics, back to the drawing board, and try to follow the success examples of other companies in implementing Celonis.

Main focus as been: - Credit Recovery process (broad-spectrum intervention with the aim of optimizing the process E2E) - Credit Decision (identifying bottlenecks and gains with RPA and other improvement opportunities) - Costumer Experience (global analysis) In terms of benefits, we've been able to provide real-time data that wasn't available. We also were able to identify bottlenecks (that are being addressed) and quantify how much the activities in the processes we are analyzing cost and how much we can "win" with some simple otimizations.