Celonis Bewertungen und Produktdetails

I love how easy to use Celonis is for users and developers. It's clear and very user friendly. As a developer and user it is fun to create analysis. Also I like how Celonis is developing itself and adds new features beyond process mining time by time.

It is hard to say what I dislike, because it is a pretty good software so far. Maybe it would be great to make the PQL language more easier to somehow reduce complex formulas.

I am solving all kind of problems around processes with Celonis. Celonis helps me to create transparency and give me information about how the processes really flow through the systems and non-ERP systems. Also I can analyze automation rates easily and bottlenecks in case of long throughput times. Celonis also helps to identify compliance issues and typical forensic use cases.

Continuous innovation to help companies remove process inefficiencies Passion for customers' problem "Can do" attitude

Price, though it proves good value for money

Global transparency regarding multiple operational business processes such as e.g. P2P or O2C Significant savings, process automation and reduction of rework

The platform is very intuitive and easy to use. provides a step by step guide for beginners. Also, a rich ecosystem to support users. The platform provides a wide array of tools, pre-built use cases and apps that would help to jump-start to unlocking its value. It is easy to connect other systems to Celonis through API's, where the app store provides apps and use cases for connecting the majority of common ERP platforms. There is no restriction in terms of Celonis capabilities since you can use it for both discovering hidden bottlenecks and also confirming ones that you'd assume to have a problem.

Hard to identify the right use case using own expertise or when not having a specific problem in mind. Sometimes the platform has technical issues in loading/synching which is usually solved on its own within a few hours or the next working day! To implement and drive value efficiently, you need a top-notch consultant who can work well on the platform in identifying and select the most optimal use cases.

Identifying bottlenecks in different processes across multiple departments. Like the Purchase 2 Pay process. I randomly mine data sets to identify patterns that indicate a waste or resources/lack of efficiency (discovery approach).

Real reality. Fast. No consultants. Fact based. Unrefutable truth. Answering questions you don't even dared to ask.

It is so powerful the only risk is with the customer not being able to handle it

Transparency of processes and necessary enabler to transform organizations and process world

The Celonis team have delivered an outstanding product and a framework for delivering benefits which is without peer in the market place. The tool is extremely easy for new users but also extremely powerful for experienced users. The framework that Celonis have provided for identifying business benefits based on the clients data is an outstanding piece of work. They have utilised the experience from hundreds of clients to build a robust approach / methodology

Nothing. I am continually surprised by how well thought out the toolset is. Of course there are always improvements to be made in any product but these are more in additional features coming. I think some additional functionality with the conformance checker (e.g. to have an "if" rule for different sceanrios) and a data plot graph would be useful additions.

Our focus at the moment is on improving the SAP Procurement processes for clients. So far we have identified millions of dollars of savings for clients. These have been across such topics as automation, minimising manual work, EDI enablement, Supplier Consolidation, Contract Usage and Maverick Buying. The ability to build event logs based on any IT system provides the scope to improve any IT based process.

The Customer Engagement Manager is a free of charge 24/7 Support for all your concerns. The product itself is applicable to every process and all different source systems. The software is easy to use and the can be implemented really fast. For me the huge success of Celonis isn't a real suprise. Almost every organization can benefit by using the software.

Too many different Login credentials required. (Software itself, learning platform...)

Detecting inefficiencies and identify the real bottlenecks. The software can be used to identify compliance issues as well.

The process explorer is a very powerful tool to analyze common patterns in your timestamp data. Not only can you analyze business processes but also all kind of timestamp related activities such as website log files and therefore customer journeys.

The performance of the process explorer is limited. Analyzing lots of unique activities and many different variants caused by multiple loops and a variety of process paths makes the process explorer quite slow.

We used Celonis to understand common behavioral patterns among our users. Based on those patterns we were able to aim for a more customized service offering.

- The capacity that Celonis have to to drill down to a specific item. - Also the possibility to use machine learning to improve processes. - The design of the tool is also user friendly. - The use of IA as a predictor for future actions. - The analysis related to Business case are a strength that is a must for all analysis. - SOD, Three Ways Match, PI Social are really useful and for those teams that needs to improve the performance of their teams will help us a lot. - Celonis can help the entire organization. In fact my recommendation is use Celonis to monitor all the processes of the organization. Perhaps if Celonis is implemented in a single process, the organization might not see the full potential. - a tool to be use in all levels of the organization. - Other thing that I like is the content store, where you can see all products for each process and system.

- A weakness Celonis is showing is his lack of flexibility to add new processes, and/or give support to companies with other ways of work different than European. - Other one is the support from Celonis Team. Sometime they cannot support our requirements.

We are using Celonis to transform the supply chain processes. The benefits are the one mention above, and all those mentioned from Celonis folks.

The best opportunities to create beautiful and complete reports. The presence of many functions that extend functionality. Simplicity and clarity of system settings. Frequent product updates with the addition of new functionality. Availability of technical support-usually all questions I get an answer in 2-3 days. A good set of partner material which contains many examples of presentations for different business areas. Availability of content store with a set of ready-made reports on the analysis of most business processes such as procurement, sales, incident management, etc.for the most famous programs. Ability to create reports using different languages (localization for users) Availability of license options: annual subscription or purchase of perpetual license A good affiliate program - actively support partners who provide a demo version that provides training. Actively create local success stories-on youtube you can find many success stories in different languages

Weak documentation-all questions have to contact technical support. All the knowledge is concentrated in the minds of developers and they have to get hard every time. The cost per license is high compared to competing solutions.

Improving the efficiency of business processes. The lack of a single point of "truth" in the company where there is all the information about how the processes actually work.

Celonis is proven enterprise level Process Mining platform. Great performance and amazing development.

In most cases Celonis licenses have to be sold through SAP.

Celonis provides maximum transparency for business processes. Using Celonis platform you can analyse and improve even very complicated comprehensive processes.