Chatter-Hintergrundunschärfe
Chatter-Logo
Chatter
Verbinden. Kommunizieren. Zusammenarbeiten.
4.1
(942)
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Chatter-Rezensionen und Produktdetails

Chatter-Übersicht
Was ist Chatter?

Chatter ist eine Live-Chat-Lösung, die Mitarbeiter überall auf der Welt mit den Dateien, Daten und Experten verbindet, die sie benötigen, und zwar so schnell wie nötig. Die Cloud-basierte Plattform hilft Benutzern bei der Visualisierung von Daten und vereinfacht die Integration.

Unternehmen Salesforce
Gründungsjahr 1999
Firmengröße Über 10,001 Mitarbeiter
Hauptsitz San Francisco, Kalifornien
Soziale Medien
Chatter-Kategorien aktiviert Findstack
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Crevio
Sponsored
5.0
(1)
$ 29.00 / Monat
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Stellen Sie Fragen zu Chatter
Wofür eignet sich Chatter am besten?
Wie schneidet Chatter im Vergleich zu ChatBot ab?
Was sind die Vor- und Nachteile von Chatter?
Chatter-Produktdetails
Unser
API
Segment
Vertriebspartner
Mittlerer Markt
Unternehmen
Einsatz Cloud / SaaS / Webbasiert, mobiles Android, mobiles iPad, mobiles iPhone
Unterstützung 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport
Trainings Dokumentation
Sprachen Englisch
Chatter-Funktionen
Zusammenarbeit mit Agenten
Analyse der Agentenleistung
Audio- und Video-Chat
Automatisierte Antworten
CRM-Integration
Canned Responses
Chat-Verschlüsselung
Chatverlauf
Chat-Routing
Chat-Tags
Chat-Transkripte
Chat-Übertragung
Chatbot-Integration
Co-Browsing
Eigenkreation Branding
Anpassbare Chat-Widgets
E-Mail-Integration
Feedback-Sammlung
File Sharing
Mobile Kompatibilität
Mehrsprachiger Support
Offline-Messaging
Proaktive Chat-Einladungen
Warteschlangenverwaltung
Echtzeit-Chat
Social Media-Integration
Tippindikatoren
Besucheranalyse
Besucherinformations-Dashboard
Besucherverfolgung
Chatter-Medien
Geschwätz 0
Geschwätz 1
Geschwätz 2
Geschwätz 3
Geschwätz 4
Chatter-Screenshots
Haftungsausschluss
Unsere Forschung basiert auf verschiedenen maßgeblichen Quellen und soll allgemeine Ratschläge geben. Wir garantieren nicht, dass unsere Vorschläge für jeden Anwendungsfall am besten funktionieren. Berücksichtigen Sie daher bei der Auswahl von Produkten und Dienstleistungen Ihre individuellen Bedürfnisse. Teilen Sie uns gerne mit Feedback.
Letzte Aktualisierung: Februar 10, 2025
Chatter-Logo
942 Chatter Rezensionen
4.1 von 5
Kleinunternehmen (50 oder weniger Mitarbeiter)
27. Dezember 2023
 Quelle
Gesamtbewertung:
5.0
Hiren M. Avatar
Hiren M.
Flutter-Entwickler
Teilen
„Einfacher Zugriff vom End-to-End-Kunden zum Benutzer“
Was gefällt Ihnen an Chatter am besten?

end to end Communication gapes filled with chatter, with the hel of salesforce chatter is better way to integrate in our organization

Was gefällt Ihnen an Chatter nicht?

sometimes delay is exhausting to the user that dont needed to customer

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

We Have Organization in it Company at that for support purpose we have added end to end communication fullfield with the help of chatter.

Kleinunternehmen (50 oder weniger Mitarbeiter)
08. September 2023
 Quelle
Gesamtbewertung:
5.0
Nydia Stephany R. Avatar
Nydia Stephany R.
Freiberuflicher Grafikdesigner und Fotograf (Kurzzeitprojekte)
Teilen
„Beste integrierte Salesforce-Kommunikations- und Produktivitätsfunktion für Ihre Organisation.“
Was gefällt Ihnen an Chatter am besten?

Chatter has helped me and my team to not just communicate, as the title implies, but also to grant/request discount approvals, among other helpful aspects of the feature.

Was gefällt Ihnen an Chatter nicht?

There's nothing I dislike about chatter. Slack is a good tool but it's an external app that needs to be integrated. Chatter is already integrated into the salesforce org and with a bit of setup & configuration from the administrator, helps move projects, cases, and work along with ease and quickness.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Chatter helps me and others to collaborate across many different objects for the same account or related cases to resolve issues and keep track of solutions for future use.

Unternehmen (> 1000 MA)
08. Juli 2023
 Quelle
Gesamtbewertung:
5.0
Haroon R. Avatar
Haroon R.
Spezialist für technischen Kundensupport
Teilen
„Chatter-Rezension“
Was gefällt Ihnen an Chatter am besten?

What I appreciate most about Chatter is its ability to foster connections and facilitate the sharing of ideas in an informal and relaxed manner. It serves as a valuable platform for me to connect with individuals from various corners of the globe, be it friends, family, or colleagues. By utilizing Chatter, I can effortlessly maintain contact with loved ones and also forge new friendships. Its inclusive nature makes it an excellent medium for expanding my social circle and establishing meaningful connections with people who share common interests and passions.

Was gefällt Ihnen an Chatter nicht?

The digital realm can be quite chaotic and overwhelming at times. The constant influx of posts, comments, and notifications creates a cacophony that can be challenging to navigate. Amidst this digital buzz, it becomes arduous to stay on top of everything and maintain a clear focus.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

1. Reducing email clutter: Chatter provides a real-time communication platform that allows users to have conversations without relying on emails. This reduces the volume of emails exchanged within an organization and keeps communication more organized and focused. 2. Eliminating unnecessary meetings: Chatter enables teams to collaborate, share information, and make decisions directly on the platform. This reduces the need for frequent meetings, as discussions and updates can happen in real time, saving time and resources. 3. Improving collaboration across departments: Chatter breaks down communication barriers between departments and teams by providing a centralized platform for collaboration. It facilitates easy communication and information sharing, fostering cross-functional collaboration and improving overall communication within the organization. 4. Facilitating knowledge sharing: Chatter allows users to share their knowledge, expertise, and best practices with others. It creates a valuable repository of information where employees can find answers to questions, access resources, and learn from their colleagues. This promotes a culture of learning and collaboration. 5. Increasing employee engagement and satisfaction: By offering a social networking platform within the work environment, Chatter encourages employees to connect and engage with each other. It creates a sense of community, enables informal communication, and fosters a positive work culture. This, in turn, increases employee satisfaction and engagement. Overall, Chatter addresses these problems by providing a platform that streamlines communication, enhances collaboration, promotes knowledge sharing, and cultivates a more connected and engaged workforce.

Unternehmen (> 1000 MA)
17. Juni 2023
 Quelle
Gesamtbewertung:
5.0
Mohd Bilal L. Avatar
Mohd Bilal L.
Co-Gründer
Teilen
„Chatter-Rezension“
Was gefällt Ihnen an Chatter am besten?

It is an excellent resource for mobile professionals and remote workers because it is easy to use and available on all platforms. It's a User-friendly platform that is easy to learn and use. Smooth integration with another platform

Was gefällt Ihnen an Chatter nicht?

Finding the information you're looking for can be challenging because the Chatter feed can be noisy. This can be hectic, especially if you're rushing to discover something.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Problem-solving. Chatter is used to raise awareness of problems, gather feedback, and brainstorm solutions. This can help to improve the overall problem-solving process within our organization. It also provides the central repository for knowledge sharing. Also benefiting for communication.

Mittleres Marktsegment (51–1000 Mitarbeiter)
15. Juni 2023
 Quelle
Gesamtbewertung:
5.0
Ashlee D. Avatar
Ashlee D.
Enterprise Customer Success Manager
Teilen
„Chatter ist ein Lebensretter“
Was gefällt Ihnen an Chatter am besten?

Chatter not only creates accountability and tracking but also provides a historical thread for someone else to view if needed.

Was gefällt Ihnen an Chatter nicht?

I am not a fan of chatter "sometimes" updating people who were previously mentioned in a thread.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Chatter helps me link a person to an account when it comes to updating someone about something that changed or needs updating. Our renewals team gets a chatter from a CSM to have an invoice generated :)

Mittleres Marktsegment (51–1000 Mitarbeiter)
13. Juni 2023
 Quelle
Gesamtbewertung:
5.0
Asif I. Avatar
Asif I.
Site Manager
Teilen
„Ertrag und Wert der Arbeit steigern“
Was gefällt Ihnen an Chatter am besten?

Employees can interact, share knowledge, and collaborate in real time with Salesforce Chatter. Within a single interface, users may submit updates, share files, and participate in discussions.

Was gefällt Ihnen an Chatter nicht?

Salesforce Chatter to be confusing and intimidating. UI/UX should engage the visitors, which is not the case with this now.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

It will boost productivity, increase team involvement, and keep everyone informed. Employee can access and take part in conversations with its mobile app while on the road. This increases productivity and makes it possible to communicate easily no matter where you are.

Mittleres Marktsegment (51–1000 Mitarbeiter)
11. Juni 2023
 Quelle
Gesamtbewertung:
5.0
MT
Mohd T.
Business Analyst
Teilen
„Chatter-Rezension“
Was gefällt Ihnen an Chatter am besten?

Chatter is an excellent tool for remote employees and mobile professionals because it is simple to use and accessible from any device. Smooth Integration with sales force.

Was gefällt Ihnen an Chatter nicht?

It can be overwhelming. Chatter can be a lot to take in, especially if you are new to it. There are a lot of features and options, and it can be difficult to know where to start. It can be noisy. Chatter is a social platform, and that means there is a lot of noise. There are a lot of posts, comments, and notifications, and it can be difficult to keep track of everything.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Collaboration: Chatter makes it easy for team members to collaborate on projects. They can share files, ideas, and feedback, and they can also use Chatter to ask questions and get help from their colleagues. Feedback: Chatter is a great way to get feedback on work. You can post questions, share ideas, and ask for help. This can help you to improve your work and get the most out of your team members. Training: Chatter can be used to provide training and development to employees. You can create and share training materials and use Chatter to hold online discussions and Q&As.

Kleinunternehmen (50 oder weniger Mitarbeiter)
01. Juni 2023
 Quelle
Gesamtbewertung:
5.0
Krishna P. Avatar
Krishna P.
Inside Sales Manager
Teilen
„Salesforce Chatter“
Was gefällt Ihnen an Chatter am besten?

"Crattles have permitted me to continuously realize what is the deal with a particular record for a client. There are in many cases situations where my associates and I should investigate by speaking with one another through the record, so significant for different partners might have a premium in the record to comprehend how we settled an issue. It is far superior to having an email string with just specific gatherings"

Was gefällt Ihnen an Chatter nicht?

"Salesforce is the main CRM framework, and utilized by additional organizations. In light of the undeniably friendly nature of the web and the requirement for coordinated effort, Salesforce has presented a social and cooperative capability for its clients called "Chat." Like a blend of Google Wave, Twitter and Facebook, Prattle permits clients to frame a local area inside their business that can be utilized for secure coordinated effort and information sharing. The application is allowed to individuals who as of now have a Salesforce record, and it is accessible for a $15 per client expense to organizations that don't as of now use Salesforce, but with restricted highlights.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Salesforce has presented a social and cooperative capability for its clients called "Chat." Like a blend of Google Wave, Twitter and Facebook, Prattle permits clients to frame a local area inside their business that can be utilized for secure coordinated effort and information sharing.

Mittleres Marktsegment (51–1000 Mitarbeiter)
31. Mai 2023
 Quelle
Gesamtbewertung:
5.0
AK
Adil K.
Senior IT-Recruiter
Teilen
„Erfahrung mit Geschwätz“
Was gefällt Ihnen an Chatter am besten?

Easy to use: Even people unfamiliar with social networking networks can easily use Chatter. Smooth Management: Project management, customer service, and knowledge exchange are just a few of the many uses for Chatter's adaptable platform.

Was gefällt Ihnen an Chatter nicht?

Lack of connectivity with other Salesforce features: Salesforce CRM and Chatter are not entirely integrated. Utilizing Chatter to its greatest potential may be challenging as a result. Spam: Chat can be a target for obnoxious and disruptive spam.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Communication and Ideas: Chatter provides a central place for employees to share information and ideas, and collaborate on projects. This can help to improve communication and reduce the time it takes to get things done. Primarily we use this for formal communication.

Mittleres Marktsegment (51–1000 Mitarbeiter)
29. Mai 2023
 Quelle
Gesamtbewertung:
5.0
WH
Wasif H.
Gründer
Teilen
„Steigern Sie den Output und die Wertigkeit Ihrer Arbeit“
Was gefällt Ihnen an Chatter am besten?

It is a fantastic way to keep in touch with coworkers and is easy to use.

Was gefällt Ihnen an Chatter nicht?

It isn't easy to use on mobile devices. The Chatter mobile app is not as user-friendly as the desktop version.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Chatter can be used to spread best practises and knowledge within the organisation. This may shorten the time it takes to onboard new employees and increase employee creativity and productivity. Crowdsourcing problem-solving techniques can be employed in conversation. This may facilitate quicker and more efficient problem identification and resolution.

Mittleres Marktsegment (51–1000 Mitarbeiter)
23. Mai 2023
 Quelle
Gesamtbewertung:
5.0
ML
Maria L.
Zulassungsberater
Teilen
„Chatter auf Salesforce“
Was gefällt Ihnen an Chatter am besten?

It’s efficient and easy to use when addressing certain people in your message. You're able to simply use the "@" button and then begin typing the person that you'd like to address. The person is then notified instantly. Great form of communication.

Was gefällt Ihnen an Chatter nicht?

There are no downside that I can think of. If someone Chatter's you in Salesforce several times. It's often hard to keep track of. That would be the only slight con to Chatter.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Chatter allows you to communicate with others in your organization instantly. This is great because you have to give less context about a case since you're able to chatter on specific page related to the customer.

Kleinunternehmen (50 oder weniger Mitarbeiter)
21. Mai 2023
 Quelle
Gesamtbewertung:
5.0
Neeraj G. Avatar
Neeraj G.
Software IngenieurIn
Teilen
„sehr hilfreich für die Zusammenarbeit mit anderen“
Was gefällt Ihnen an Chatter am besten?

Status Updates , Comments , Groups, Collaboration

Was gefällt Ihnen an Chatter nicht?

Noise and Information Overload, Limited External Collaboration

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Collaboration with others

Mittleres Marktsegment (51–1000 Mitarbeiter)
19. Mai 2023
 Quelle
Gesamtbewertung:
5.0
April W. Avatar
April W.
Leitender Salesforce-Administrator/Business-Analyst, CRM-Implementierung und -Analyse
Teilen
„Nutzen Sie Chatter – kostenlos in Ihrer Salesforce-Instanz verfügbar“
Was gefällt Ihnen an Chatter am besten?

The ability to tag other users in posts on records is extremely helpful. It makes it easy to ping somebody for help or input on an Account or Opportunity. I also love the ability to create groups and post directky into a feed. You can use hashtags to add topics and easily search to find related posts, for example you could use #review to tag records & posts for a weekly sales team review.

Was gefällt Ihnen an Chatter nicht?

Chatter can generate a lot of email notifications, but the good news is that users can control what they're notified on in settings. It might make sense to receive a notification when you're tagged in a post, and a daily digest to review everything else.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Chatter streamlines communication and put updates exactly where they need to be seen in your CRM.

Unternehmen (> 1000 MA)
Jan 20, 2023
 Quelle
Gesamtbewertung:
5.0
GC
Geetika C.
Sales & Marketing Manager
Teilen
„Salesforce Chatter-Rezension“
Was gefällt Ihnen an Chatter am besten?

I am using this chatterbox built-in salesforce lightning. This is best because it offers you many advanced features such as log activity, Email, assign task and tagging contacts.

Was gefällt Ihnen an Chatter nicht?

I faced a challenge in a mobile app where I could not tag the contacts. This challenge comes many times.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Helps manage client relations and service, effective operations, and seamless processes.

Unternehmen (> 1000 MA)
08. Oktober 2022
 Quelle
Gesamtbewertung:
5.0
HV
Hart V.
Entwickler:in / Unternehmen
Teilen
„Rezension für Salesforce Chatter“
Was gefällt Ihnen an Chatter am besten?

Chatter is an excellent and innovative enterprise social network which connects employees across the whole organisation to provide support for case management, sales opportunities, approvals, etc. It's CRM experience, and the knowledge-sharing solution is next level.

Was gefällt Ihnen an Chatter nicht?

We needed to enable Chatter Plus to avail of many new features in Chatter. It has further increased the pricing per user, increasing our project budget. Maybe Chatter can come up with more long-term plans to meet many requirements.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

We used Chatter mainly for our organisational communication and approvals from people. Also, we have used it for knowledge-sharing articles among our developers, consultants, managers and users. Overall experience is excellent and user-friendly.

Mittleres Marktsegment (51–1000 Mitarbeiter)
28. September 2022
 Quelle
Gesamtbewertung:
5.0
SD
Shanelle D.
Kundendienst-Experte
Teilen
„Fördert klare Kommunikation und Einheit“
Was gefällt Ihnen an Chatter am besten?

I like that I can easily access this to view details on different cases within our company. It keeps me organized.

Was gefällt Ihnen an Chatter nicht?

I have experienced issues logging in and resetting my password a few times.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Keeps organization and track of customer cases in one place, making it easy for everyone on the team to be on the same page, avoiding confusion or misinformation.

Kleinunternehmen (50 oder weniger Mitarbeiter)
02. August 2022
 Quelle
Gesamtbewertung:
5.0
GR
Gus R.
Chief Ventures Officer
Teilen
„Neues soziales Netzwerk für unser Unternehmen“
Was gefällt Ihnen an Chatter am besten?

Receive updates on the progress of any document whether it's a PDF, Word Doc or PowerPoint. We formed a community within the business used for secure collaboration and knowledge-sharing

Was gefällt Ihnen an Chatter nicht?

The app is free if you already have a Salesforce account but If yiu don't it is charged at $15 per user

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Collaborating on an upcoming presentation in real time and attributing activity to individual employees.

Kleinunternehmen (50 oder weniger Mitarbeiter)
02. Mai 2022
 Quelle
Gesamtbewertung:
5.0
Priyatham Y. Avatar
Priyatham Y.
Praktikant als Softwareingenieur
Teilen
„Bestes Business-Tool für Organisationsebene.“
Was gefällt Ihnen an Chatter am besten?

The Best Feature I liked the most in Chatter Application is its the all-in-one platform for all ticket raising, Can say this is the best Enterprise Social Collaborating Tool.

Was gefällt Ihnen an Chatter nicht?

As a part of the Chatter User, I do not find any flaw in the application to be mentioned here. This product is already on the better path and the improved manner.

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Sharing Files, Data, Team Tracking, These are some of the problems/features we used in our organization. The benefit I have realized is it is a very smooth and easy-to-use application.

Mittleres Marktsegment (51–1000 Mitarbeiter)
26. April 2022
 Quelle
Gesamtbewertung:
5.0
Relishiya T. Avatar
Relishiya T.
Praktikant als Softwareingenieur
Teilen
„Chatter für Instant Business Messaging“
Was gefällt Ihnen an Chatter am besten?

Chatter is really a good platform which is provided for instant business messaging, team chats , conduct meetings and conference calls ! It also provides functionality to share contents as well. Also provide with comments, confirmation and inline accesses!

Was gefällt Ihnen an Chatter nicht?

Almost all the functionalities in chatter are good enough! It would be better if the user interface would have been created little bit better to improve user engagement

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

Instant business messaging, content sharing, documentation share, providing secure communications, can schedule meetings and business related calls, background audio filterations

Unternehmen (> 1000 MA)
22. März 2022
 Quelle
Gesamtbewertung:
5.0
Antoinette Y. Avatar
Antoinette Y.
Vermittlungsagentur
Teilen
„Sales Force Nova“
Was gefällt Ihnen an Chatter am besten?

I found the easy interface so helpfull to find all needed info as working on my booking request. The organisation of the tabs and tools very easy to access

Was gefällt Ihnen an Chatter nicht?

The downsides of chatters the reloading issue of each tab

Welche Probleme löst Chatter und welchen Nutzen haben Sie davon?

I work as a booking agenet and we use the chatters to receive our booking request from clients so its very helpfull to have all info and communication assorted in the same place