CloudTalk Bewertungen und Produktdetails

Me gusta la facilidad con cual se pueden contactar a los clientes y lo útil que se es cuando se es administrador

Hay algunas cosas en su nueva Dashboard las cuales no funcionan aún, me gustaría que ya entraran en funcionamiento ya que la nueva dashboard es muy agradable a la vista

El contactarme con usuariso de otros país por una tarifa aceptable y nada cara.

to use a unique number to call, and when the other party response rings on your user! that's great!

that we can't transfer to another agent while is ringing

We stop using mobiles phone. Just we install the app in our mobiles.

It is really easy to use, it has many features that you can use to distribute the work between your co-workers and you, focusing on Customer support. I used it daily. It could be implemented easily with other tools.

I would love to have it on Dark mode, Lol

Receive and distribute many calls equally between me and my team.

The fact is that setting up the account and making it work is as easy as it gets. Tech support works via email tickets, but the whole process is smooth, and problems are resolved quickly. There are plenty of features to choose from, and you can set up a phone number from many countries. Also works great with other software, such as CRMs, etc.

Tech support could be faster and have a direct customer line to reach out for approvals

Ease of use for a calling software

Quick and helpful support, I strongly recommend this company

Sometimes our phones were interrupted but probably it's our internet fault

Especially phone calls quality and quantity tracking

It tells you what time it is in the country you are calling, and it gives you the flag so you know where you are calling. Also it allows you to have SMS templates which makes things easier.

Sometimes the connection isn't as clear as WhatsApp, but it is not all the time.

It makes easier to track talk time outbouand and inbound, plus reviewing calls.

Customer Support Number of Features Ease of Use

that I have to log in again in every tab

the effectiveness of customer acquisition

Concerteza a facilidade, só clicar e ele direciona, e oque eu acho mais util é a possibilidade de ver o nome e informaçoes do lead, assim confirmar se o numero está correto.

Não tenho nenhum ponto que eu não goste, mas acho que a conexão e instabilidade poderiam melhorar mais, imagino ser diferente de país para país.

automação com CRM

The best thing about CloudTalk is the support they provide. It's always quick, kind and useful. The systems are also great and simple to use and made it really easy for us to integrate our system in to it.

Um, no idea. So far it's fulfilling all of our requirements

Simple integration with our system

Very simple sign up, easy to use and offers direct integration with CRM

Cannot say much, the tool is exactly what I was looking for

Calling many international numbers from one place.