JivoChat Hintergrund Unschärfe-SM
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JivoChat
Sofortige Kundenbindung
4.8

( 47 )

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JivoChat Bewertungen und Produktdetails

JivoChat Übersicht
Was ist JivoChat?

JivoChat ist eine kostenlose Live-Chat-Software, mit der Online-Unternehmen in Echtzeit mit ihren Kunden sprechen können. Mit dieser Lösung können Benutzer ein 360-Grad-Kundenbetreuungssystem anbieten und mes verbindensage Trichter, bieten Anrufe an und konfigurieren und passen ihre Kundenservices speziell an ihre Bedürfnisse an. Vom Live-Chat auf ihrer Website bis hin zur Bereitstellung von Chat-Support für Kunden auf Facebook und der Abwicklung von Nachrichtensages über die Firmen-E-Mail und die Weiterleitung von Anrufen an eine Telefonnummer in einem beliebigen Land, JivoChat erledigt das alles für Sie.

Unser Unternehmen JivoSite Inc.
Gründungsjahr 2012
Firmengröße 51-200 Mitarbeiter
Hauptsitz Wilmington, Delaware, Vereinigte Staaten
Soziale Medien
JivoChat Kategorien an Findstack
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Crevio
Sponsored
5.0

( 1 )

Kostenloser Plan verfügbar
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Stellen Sie Fragen zu JivoChat
Wofür eignet sich JivoChat am besten?
Wie schneidet JivoChat im Vergleich ab? Zoho SalesIQ?
Was sind die Vor- und Nachteile von JivoChat?
JivoChat Produktdetails
Unser
API
Kategorie
Vertriebspartner
Mittlerer Markt
Unternehmen
Einsatz Cloud / SaaS / Webbasiert, Desktop-Mac, Desktop-Windows, mobiles Android, mobiles iPad, mobiles iPhone
Unterstützung 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport
Training Dokumentation
Sprachen Englisch
JivoChat Eigenschaften
Zusammenarbeit mit Agenten
Analyse der Agentenleistung
Audio- und Video-Chat
Automatisierte Antworten
CRM-Integration
Canned Responses
Chat-Verschlüsselung
Chatverlauf
Chat-Routing
Chat-Tags
Chat-Transkripte
Chat-Übertragung
Chatbot-Integration
Co-Browsing
Eigenkreation Branding
Anpassbare Chat-Widgets
E-Mail-Integration
Feedback-Sammlung
File Sharing
Mobile Kompatibilität
Mehrsprachiger Support
Offline-Messaging
Proaktive Chat-Einladungen
Warteschlangenverwaltung
Echtzeit-Chat
Social Media-Integration
Tippindikatoren
Besucheranalyse
Besucherinformations-Dashboard
Besucherverfolgung
JivoChat Medien
Miniaturansicht des JivoChat-Videos
JivoChat 0
JivoChat 1
JivoChat 2
JivoChat 3
JivoChat 4
JivoChat-Screenshots
JivoChat-Screenshot 1
JivoChat-Screenshot 2
JivoChat-Screenshot 3
JivoChat-Screenshot 4
JivoChat-Screenshot 5
Haftungsausschluss
Unsere Forschung basiert auf verschiedenen maßgeblichen Quellen und soll allgemeine Ratschläge geben. Wir garantieren nicht, dass unsere Vorschläge für jeden Anwendungsfall am besten funktionieren. Berücksichtigen Sie daher bei der Auswahl von Produkten und Dienstleistungen Ihre individuellen Bedürfnisse. Teilen Sie uns gerne mit Feedback.
Zuletzt aktualisiert: December 06, 2025
JivoChat Logo
47 JivoChat Bewertungen
4.8 von 5
Mittleres Marktsegment (51–1000 Mitarbeiter)
12. Oktober 2019
 Quelle
Gesamtbewertung:
5.0
Wisneily G. Avatar
Wisneily G.
Führendes
Teilen
„JivoChat hilft Ihnen, effizient und schnell zu kommunizieren, mit der besten visuellen und akustischen Qualität.“
Was gefällt dir am besten? JivoChat?

JivoChat is an extremely useful tool especially for companies that provides efficient communication with my clients and work team through live chat, telephone, email, social networks, the latter is the best of this service because I can share my advertising accurately. with my client contacts on my personal and company social networks

Was gefällt Ihnen nicht? JivoChat?

JivoChat is a tool with a very friendly interface which is very good for working and keeping your team and customers informed

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

It is a tool that gives me everything I need in a single Software, its interface is very intuitive so it is easy to use it and in addition to all it has options of use that I love as for example I can be disconnected and see the documents to collect potential clients on my site, perform chat and messaging searches, with your calendar service I can schedule my meetings and synchronized tasks so that everything is under control, with my work team I can reach the debate and make information compatible with documents, files that with all the security stored in JivoChat is excellent for companies around kind

Mittleres Marktsegment (51–1000 Mitarbeiter)
05. Oktober 2019
 Quelle
Gesamtbewertung:
5.0
Isaac G. Avatar
Isaak G.
Rechtsanwalt
Teilen
„Außergewöhnliche Kommunikationssoftware „JivoChat““
Was gefällt dir am besten? JivoChat?

Jivo Chat is a multi-channel communication tool that allows me to be connected to a large group of people from anywhere in the world, the best thing about Jivo Chat is that through its chat automation I can hook customers and provide the best service while I find potential clients

Was gefällt Ihnen nicht? JivoChat?

Jivo Chat is a safe alternative to share important information, talk with your clients and your team. maintain a management of all clients in different social networks in one tool, I have never had problems with Jivo Chat and I hope to never have them

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

Jivo Chat gives me the possibility to invite other people to chat and get quick phrases for conversations, send quick files and at the same time monitor who visits my sites, what attracts me most to Jivo Chat that no other Software has is the Quick connection With my clients of their through their social networks, such as Facebook, Instagram and Telegram, for me it is an advantage to have all my clients in my various networks in one tool, it saves me a lot of time, its integration with CRM helps me to Manage my sales easily and safely, I can generate my contacts through email conversations and manage my files and documents easily and all in one software.

Mittleres Marktsegment (51–1000 Mitarbeiter)
19. September 2019
 Quelle
Gesamtbewertung:
5.0
Adaulfo ​​A. Avatar
Adaulfo ​​A.
Personalleiterin
Teilen
„Beste Opción de comunicación empresarial“
Was gefällt dir am besten? JivoChat?

Es una herramienta empresarial que me permite estar comunicado con todos mis clientes que tengo como contacto es mis diversas redes sociales, plataformas de correo electrónico entre otros, de manera eficiente y de calidad

Was gefällt Ihnen nicht? JivoChat?

No tengo quejas del servicio es excelente y con una calidad de voz y vídeo.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

Es una herramienta que me permite comunicarme con los clientes que visitan mi pagina web, facebook, contactos movil y correo electrónico. JivoChat me permite estar comunicado con todos mis clientes en una sola aplicación, cuando no tengo mi PC cerca y deseo comunicarme desde otro dispositivo no tengo que descargar la App simplemente trabajo desde la web y con su sistema de seguridad me hace sentir confiada de navegar y comunicarme a través de JivoChat, me encata esta herramienta si interfaz muy intuitiva y y sencilla, sus integraciones con diversos sistemas operaativos la hace muy atractiva.

Mittleres Marktsegment (51–1000 Mitarbeiter)
16. Juli 2019
 Quelle
Gesamtbewertung:
5.0
Finn W. Avatar
Fin W.
Berater
Teilen
„Direkte und effektive Kommunikation mit unseren Kunden mit JivoChat“
Was gefällt dir am besten? JivoChat?

We like JivoChat a lot because it has made it easier for our company to improve communication with our customers. With JivoChat we can talk in real time, provide support, assistance and answer any question or inquire through the chat, as well as mobile messaging or VoIP calls. It is a program that was very easy to install on our website, we use Wordpress but we know that it can also be used in Wix. Its panel is very intuitive and it is also very easy to use.

Was gefällt Ihnen nicht? JivoChat?

Since we used JivoChat no major bugs or problems have been presented, so really up to now we have nothing bad to say about this program. It is very good and fulfills everything it promises. It is a 100% reliable program.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

In direct communication with our visitors to the web is what we have benefited most, with JivoChat we can talk with our customers through chat, as at the same time with the ticket system, also integrating it with a phone number we can activate VoIP calls and also mobile messaging. The best thing is that this chat is not annoying for the client, it does not have to indicate name or email to write us, just open the chat, write us and go! It is also very useful your option to block annoying users, set up frequent questions to have ready answers.

Kleinunternehmen (50 oder weniger Mitarbeiter)
02. Juli 2019
 Quelle
Gesamtbewertung:
5.0
Franciscus Z. Avatar
Franciscus Z.
Chief Executive Officer
Teilen
„Effizientestes und kostengünstigstes Customer-Relations-Manager-System“
Was gefällt dir am besten? JivoChat?

Jivo try to implement and combine the best feature from over CRM managing system. If you need complexity integrity with less knowledge of coding nor support systems, Jivo Chat is the answer! Why, they integrate all platform you need with 3 steps; login to the platform and connect their engine. It superb easy! Why I am telling this, Im own startup and we need to integrate modern and new customer experience. I've been told about Jivo, with less than a hour, we successfully integrate Jivo Chat to all cross platform. Funnelling to a single app called Jivo. Now you know your visitor infos and can treat them as your friend.

Was gefällt Ihnen nicht? JivoChat?

Well, all similar app have pros and con. Jivo Chat staffs treat me and my company as their new friend. I am personally just do not like when ticket support been delivered you will get someone else to assist you, In marketing and customer field, we have been study that we have to assist customer as their person in charge ,so the bounding chemistry will gained, rather transfer them to others. Even other supports still give their best shot to assist me, I just hope Jivo can make new feature to bound" the chemistry" with customer as they promises.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

We need a tools who can act as a bridge and solve the "IT" problems. We are not a big company, just a startup ho trying to reach the customer with different way. Pricing (their plans), product (features), and Place (platform) its majority problem for similar apps. But Jivo Chat solve the problems like you share the problem with your friend. They know for sure what the best solutions for you.

Mittleres Marktsegment (51–1000 Mitarbeiter)
26. Juni 2019
 Quelle
Gesamtbewertung:
5.0
James S. Avatar
James S.
Berater
Teilen
„JivoChat ist der aktuellste und modernste Chat auf dem Markt“
Was gefällt dir am besten? JivoChat?

In our company we love to use JivoChat to communicate with all our clients, we can chat live and instantly no matter the country from where they visit us on our website. It is very easy to install, we just register, we personalize in chat and we install the code in our web and you're done! To use! And what we like the most is that it helps us increase sales.

Was gefällt Ihnen nicht? JivoChat?

All our experience with Jivochat has been positive, complies with everything it promises and for the moment it has not presented faults or errors. We recommend using this program 100% and although it is a relatively new program in comparison with other similar programs and that have more time on the market, JivoChat certainly deserves an opportunity in your company.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

In what most benefits our company is to gather new customers, increase sales and profits by increasing the contracting of our services with JivoChat. This program is not only a live chat system, it also offers integration to the email something that is very good to keep records and chat reports. It helps us to configure programmed or most frequent answers to always provide answers to our visitors.

Mittleres Marktsegment (51–1000 Mitarbeiter)
20. Juni 2019
 Quelle
Gesamtbewertung:
5.0
Steven N. Avatar
Steven N.
Berater
Teilen
„JivoChat ist die beste Option für Online-Chat“
Was gefällt dir am besten? JivoChat?

What we like most about JivoChat is its great live chat system, we can talk with our current and future customers at any time, instantly, no matter where they are. We also like your VoIP telephony system and integration with mail system. It is very easy to use and install, in addition to which your customizable system adapts to our company.

Was gefällt Ihnen nicht? JivoChat?

Since we have been using JivoChat on our website, it has behaved very well, it has not presented any errors, no errors, no problems. Therefore we have nothing bad to say about this program.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

Sales, many positive sales, that is what we have benefited most in our company since we used JivoChat, we can communicate with all our customers with their live chat and in the same way with their VoIP telephony system, which means that communication with our customers is closer and friendly, because we can solve all your doubts and get potential customers and secure sales.

Mittleres Marktsegment (51–1000 Mitarbeiter)
12. Juni 2019
 Quelle
Gesamtbewertung:
5.0
Jim M. Avatar
Jim M.
Berater
Teilen
„Wir bedienen alle unsere Kunden mit JivoChat“
Was gefällt dir am besten? JivoChat?

In our company we take as one of our main pillars the importance of communication with the client and JivoChat understands us completely, this is a really effective livechat, easy to handle and very elegant, that adapts very easily in the pages in which implements, in addition to this as a means of communication between us and the client the conversation flows very fast and by this we mean that the entry and sending of messages is extremely fast and our users have said they are very comfortable with JivoChat since we implemented it, The best part is that it is for a very affordable price.

Was gefällt Ihnen nicht? JivoChat?

With JivoChat we are very happy to be able to say with bases that we have not had any problem or inconvenience that has been presented to us in the time we have been using it since it has done a great job, and in such a case of finding ourselves with an error we are willing to do a constructive criticism to contribute to the improvement of the service.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

With JivoChat we have been able to solve many problems with its excellent service since as we have said before for us communication and customer service is of great importance but the real problem lies in what is the best means to achieve good communication, and With the arrival of JivoChat we realized that it was what we were looking for. Thanks to this we can answer the client practically instantly since not only the messages arrive quickly to us but also this one offers us a view of what the user is writing before we send it which helps us to think in advance about the answer that will be given, another of its great features is the automatic response that can be scheduled for when none of the customer assistance workers is available, which helps us a lot to control the situation in those cases while waiting someone who serves the customer, finally we could not stop mentioning their mobile application that helps us to serve the customer from anywhere without any problem.

Mittleres Marktsegment (51–1000 Mitarbeiter)
11. Juni 2019
 Quelle
Gesamtbewertung:
5.0
Rupert D. Avatar
Rupert D.
Berater
Teilen
„Wir kommunizieren mit allen unseren Kunden mit JivoChat“
Was gefällt dir am besten? JivoChat?

In our company we needed a program that would allow us to provide fast and excellent communication in real time, in addition to being modern, current, easy to use and easily implemented on our website, this we could find in JivoChat, it is an online chat program that we do not love and that allows us to communicate with our clients no matter the country where they write us, with JivoChat we are always online.

Was gefällt Ihnen nicht? JivoChat?

At the moment there is nothing negative that I can say about this program, it complies with what it promises, it has an excellent price (and a free plan), good support and in several languages (Spanish and English), it is modern, easy to use and install. JivoChat is very good in spite of the short time in the market and while it continues like this we do not have something negative to say.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

In what we benefit the most is the fast and fluid communication we have with our customers and those who visit our website and write us for a quote, question or assistance. Another thing that we have not benefited from is the easy and fast integration with Messenger, this great thing that allows us to provide response from that messaging through the JivoChat panel, this way we saved time and we can give immediate answers. We also use your mobile application, since it does not allow you to be online and respond from anywhere, and in any case at night we can leave activated the automated chat with answers already prepared for the most frequent questions.

Mittleres Marktsegment (51–1000 Mitarbeiter)
11. Juni 2019
 Quelle
Gesamtbewertung:
5.0
Russell S. Avatar
Russell S.
Berater
Teilen
„JivoChat das beste Programm für Online-Kommunikation“
Was gefällt dir am besten? JivoChat?

We made a long evaluation about which live chat program to use and JivoChat is the one we liked the most, it is modern, updated, it adapts a lot to our website and company, and it helps us in the most important thing that is being able to communicate with our clients. or future clients to attend their programs, concerns or quotations.

Was gefällt Ihnen nicht? JivoChat?

So far there is something we do not like about this program, we believe that it complies with everything it promises, it stays updated, it has very accessible prices and good support.

Welche Probleme gibt es JivoChat Lösung und welchen Nutzen haben Sie davon?

Our company needed a program to chat live (ON TIME), with any client no matter where it was or the time, with JivoChat we can do this easily, besides that you have excellent features that can not help to improve, like a system of calls, integration with Facebook Messenger that helps us to have everything in one place, record system or history about the chat and an option that allows us to see what the user writes before sending it, this is certainly very useful since we allows to develop a faster response or solution.